· Quick start
First step
An AI webshop assistant that answers for you
A quick first step into AI. It answers common questions, qualifies enquiries and only passes on what really needs a person. An easy place to start, without a big investment.
Recognise this?
If this sounds familiar, you're in the right place.
Your team answers the same questions for the tenth time
Enquiries outside working hours go unanswered
Enquiries a bot could handle still land on your desk
Visitors give up because the answer takes too long
What we do
Problem → solution, one at a time.
NowThe same questions take up hours of your team's time
AltaoraThe bot answers right away and your team focuses on what matters
NowEnquiries wait overnight and at weekends
AltaoraAnswers 24/7 and captures leads even when you're closed
NowYou can't tell which enquiry is serious
AltaoraThe bot qualifies them and only passes on real opportunities
Use cases
What this means in practice.
01
Answers 24/7
Customers get an answer right away, even outside your working hours.
02
Less repetition
Your team no longer answers the same questions again and again.
03
Qualified enquiries
Only what really needs a person reaches you.
04
Learns from your data
Answers using your own information and procedures.
In practice
Results from two assistants already live.
Car platform
period: 17 days
~95%
of enquiries resolved without the customer asking for a person
- 1,013 unique chat users
- about 1 in 10 visitors opens the chat
Webshop
period: one month
92.5%
of conversations with positive sentiment
- 920 conversations
- 3,746 messages
The figures come from two live assistants, measured over the periods shown.
Case study
Mozaik knjiga
The webshop kept growing, and the manual processes behind it were no longer sustainable.
What we did
- We connected the webshop to the existing ERP, without replacing the ERP.
- Set up an AI webshop assistant that takes over routine customer questions.
- Automated the follow-up for abandoned carts.
Result
- Stock levels are accurate in both systems.
- The assistant handles routine questions, and the team focuses on customers.
- Some customers come back, so fewer sales are lost to abandoned carts.
“Honestly, as the webshop grew, we reached the point where manual processes were no longer sustainable. What matters most to us is that we did not have to change our ERP, and we still got a much better organised webshop behind the scenes. Stock levels are now accurate, the chatbot handles routine questions, and the automations bring some customers back, so fewer sales are lost to abandoned carts. For us, that has meant a calmer day and better service for our customers.”
How we work together
From the first call to the final result.
01
A call or an AI audit
We look at your processes and find where AI makes the biggest difference.
02
Plan and priorities
We decide what comes first, what comes later and how much each step saves.
03
Implementation
We set up automations and agents, connect your tools and test everything.
04
Maintenance and growth
We track results, fix issues and extend the system as you grow.
How we charge
You know the exact amount before we start.
Quick start
One-off project, fixed quote
We agree on the scope and send a quote with the exact amount up front. We start once you confirm it.
Operational partnership
AI partnership, €590 + VAT per month
One package with a list of everything it includes: training, automations, maintenance and a monthly report.
See what's includedNo hidden costs. We agree the final price based on the scope. Get in touch for a quote.
Do you have similar repetitive work? Let's talk.
See also
AI agents →
For enquiries that also need to be handled end to end.